Privacy Policy

1. Introduction

Sphinx Developments ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to real estate development in Egypt.

2. Information We Collect

We may collect information that you provide directly to us:

• Contact and identification data: name, email address, phone number, and any message or inquiry you submit through our contact or inquiry forms.
• Consultation and preference data: information you provide when scheduling a consultation (e.g., via Calendly), including your chosen time slot and any notes you add.
• Communication records: if you contact us by phone, WhatsApp, or email, we may keep a record of that correspondence.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, and pages visited, to improve our site and services.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about our properties and services.
• Schedule and manage consultations and follow-ups.
• Send you relevant information about projects, offers, or updates if you have agreed to receive such communications.
• Improve our website, user experience, and business operations.
• Comply with applicable laws and protect our rights and the rights of others.

4. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: with trusted third parties who assist us in operating our website and business (e.g., hosting, scheduling tools such as Calendly, communication platforms). These providers are contractually bound to use your data only for the purposes we specify.
• Legal requirements: when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. When data is no longer needed, we will securely delete or anonymize it.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we encourage you to use strong passwords and to avoid sharing sensitive data over unsecured channels.

8. Your Rights

Depending on applicable law (including Egyptian data protection provisions where relevant), you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights or to ask questions about our use of your data, please contact us using the details below.

9. Third-Party Links and Services

Our website may contain links to third-party sites (e.g., Calendly, Google Maps, social media). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent version. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Sphinx Developments
• Sadat City – District 9 – Sama Mall – 2nd floor – next to Hassan Mall
• Phone: +20 10 99887135

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